Terms & Conditions

1. Introduction

Welcome to Smooko. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Use our services in any way that violates any applicable law or regulation
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity or performance of our services

3. Products and Services

Smooko is the major distributor of BioPanda medical kits in Nigeria. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to:

• Modify or discontinue products at any time
• Limit quantities of products available for purchase
• Refuse service to anyone for any reason

4. Orders and Payments

When you place an order through our website:

• You are making an offer to purchase products at the stated price
• We reserve the right to accept or decline your order
• Payment must be received before products are shipped
• All prices are in Nigerian Naira (NGN) unless otherwise stated

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.

6. Returns and Refunds

Due to the nature of medical products, returns are subject to strict conditions:

• Products must be unopened and in original packaging
• Returns must be initiated within 14 days of delivery
• Certain products may not be eligible for return due to health and safety regulations
• Refunds will be processed within 14 business days of receiving the returned product

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Smooko or BioPanda and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Smooko shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

9. Medical Disclaimer

Our products are intended for professional medical use. The information provided on our website is for informational purposes only and should not be considered medical advice. Always consult with qualified healthcare professionals.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Nigerian courts.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@smooko.com
• Phone: +234 (0) 123 456 7890
• Address: Lagos, Nigeria